New Head of Customer Experience
Posted on 22nd January 2019 at 17:34
If someone would have told me 10 months ago I’d be working full time in Leeds for a security and facilities management business, I’d have told them they were very much mistaken.
Yet here I am and I’m delighted to take up my role at White Star as Customer Experience Manager.
My journey here has not been a conventional one. I started working here one day a week in June 2018 as part of my work with Fresh Thinking.
Originally, I was brought in to the business to help design and execute a process driven business development plan to add to the fantastic foundations that Dan Mottram and his team have built over the last 5 years.
One day per week gave me the opportunity to be strategic in planning and design, but allowed me no time to get hands on with customer relationships, something that I really enjoy.